Welcome to SPICE 1-2-1 for ISO 20000!

SPiCE 1-2-1 for ISO 20000
Software Process Improvement & Capability dEtermination

The Vision:

The quality of software development processes can be measured, improved and thus be managed!

The Mission statement:

"If you don't know where you are, a map won't help."
So: first perform an assessment and second think about the necessary changes!

The Mission:

SPICE 1-2-1 for ISO 20000 combines state of the art know-how of two different worlds:

• the process reference model for IT-Service Management according to ISO/IEC 20000
• the process assessment model according to ISO/IEC 15504 / SPICE